Great Customer Service ✦ Free Shipping ✦ Fast Order Processing

Art Pharma® All our brands Cleanroom
Art Pharma® All our brands Cleanroom

Shipping policy

Please note these are estimated shipping times based on carrier information.
Art Pharma® or shipping carriers do not guarantee delivery times.

UNITED STATES (TRACKING INCLUDED)
・Free Ground: 8 to 17 business days
・Expedited: 4 to 19 business days
・Express: 3 to 12 business days

CANADA (TRACKING INCLUDED)
・Free Ground: 2 to 8 business days
・Express: 2 to 4 business days
・Priority: 2 to 4 business days
UPS Express1 to 3 business days

Processing, preparation and shipping label(s): No delay - 1 to 2 business day(s)

Our order processing and shipping times are quicker than average. It is possible that some shipments may experience unforeseen delays, more likely during peak times of the year. Art Pharma® and our shipping partners do not guarantee shipping times. Express shipping options are not guaranteed overnight; they are simply the quickest option possible. We appreciate your understanding and patience.

What can I do to get my order faster?

Avoiding mistakes with the selection of products. Please supply us with complete and accurate shipping information.Please avoid using delivery addresses requiring notes for drivers. Being proactive and following the shipping tracking information in real-time ensures the quickest delivery.

How long does it take for my order to leave your facility?

Paid orders ship from our facility within one business day. For wholesale orders, we prepare and issue a shipping label within two business days.

We keep you informed

Shortly after placing your order, we send a confirmation email. When we issue a shipping label, a "SHIPPING CONFIRMATION" email will follow. Automatic emails follow with the progression of shipment. Upon delivery, an email titled "SHIPMENT DELIVERED" will be sent.

Preparing and inspecting orders

Our personnel at the quality control workstation visually inspects all products before packaging. This documented eight-step process helps ensure timely delivery and satisfaction of all our customers upon delivery.

Art Pharma® We proudly prepare all orders professionally

We proudly prepare all orders professionally.

All consumer and wholesale orders are prepared and packaged using professional shipping materials. Products are inserted between custom cardboard dividers and nestled around shock-absorbent biodegradable packaging peanuts, then shipped in a 200 lb resistant corrugated box (as pictured).

How do I receive the invoice and packing slip for my purchase?

We include a paper copy with every order. For an electronic (PDF) copy, please message us your order number.

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